Service Directory

A comprehensive service directory for seniors, families, care takers and service providers in the region.

We are in the process of updating our full directory, please stay tuned for full Fort McMurray and RMWB directory!

Advisory Committee on Aging (ACoA)

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Work 9909 Franklin Avenue Fort McMurray, AB T9H 2K4 Work Phone: 780-792-5511 Website: www.rmwb.ca/acoa
Notes

The Advisory Committee on Aging (ACoA) is a council appointed committee that is mandated to gather public input and make strategic recommendations to Council regarding service delivery for seniors. The ACoA and its partner agencies have participated in a series of engagements to capture public input towards the Committee’s vision of Aging with Dignity in Wood Buffalo. With Council approval, the ACoA is working towards the requirements for designation as an Age Friendly Community under the World Health Organization.

Aging affects everyone. If you have a senior related question, comment or concern please contact the ACoA.

Alberta Health Advocates – Seniors

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Work Phone: 780-422-1812 Website: http://www.albertahealthadvocates.ca/seniors
Biography

Alberta’s Seniors’ Advocate is taking on a new role within Alberta’s system of supports and services for seniors. The Seniors’ Advocate will:

  • Request inspections, investigations, and quality and safety assessments related to care provided in seniors’ facilities
  • Refer seniors’ concerns and complaints to the appropriate place or places
  • Provide information and referrals to seniors, their families, and caregivers regarding government-funded seniors’ health, continuing care, and social support programs and services
  • Provide public education on the rights, interests and needs of seniors

Alberta Health Service – Mental Health Services

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Contact: Andrea Ziegler Home 7 Hospital Street Fort McMurray, AB T9H 1P2 Work Phone: 780-791-6194 Website: www.albertahealthservices.ca/info/service.aspx?id=7484
Notes

Providing one-on-one mental health therapy services, by referral from physician or through the Mental Health walk-in clinic.

Mental Health crisis services operate 24/7 through the Emergency Department. An in-patient psychiatry unit includes 10 beds for patients needing immediate mental health treatment from a psychiatrist.

Assertive Outreach Services (AOS): A team from Alberta Health Services work with clients who live with a persistent mental illness. Services that are offered through the AOS program include: transportation to medical appointments, home visits, retrieval of medication, and access to a nurse for assistance with administering medications.

Alberta Health Services

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Mental Health Helpline Work Phone: 1-877-303-2642 Website: http://www.albertahealthservices.ca/info/servic…
Biography

A confidential and anonymous service that provides crisis intervention to callers.

Information will be provided about mental health programs and services, and if needed referrals can be made to other agencies in the province.

Alberta Health Services

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Northern Lights Regional Health Centre Work Phone: 780-791-6161 Website: www.albertahealthservices.ca/facilities.asp?pid=facility&rid=1000249
Biography

If you have a loved one or friend in the hospital you may call for any patient information (information will not be released unless authorized by a nurse first).

Wash hands upon arrival and when leaving the hospital.

Call 911 if you are experiencing a medical emergency.

Alberta Health Services – Adult Day Program

Photo of Alberta Health Services – Adult Day Program
Work YMCA in Thickwood 221 Tundra Drive Fort McMurray, Alberta T9H 4Z7 Work Phone: 780-881-0846 Work Phone: 1-855-371-4122 (Referral for Home Care contact – press 2 for Northern Alberta) Website: Alberta Health Services – Adult Day Program
Notes

To join the Adult Day Program, participants must be Home Care clients. You can self-refer, or a caregiver may call the referral telephone number to request an assessment for Home Care.

Cost to attend the program is $10 per day.

Provides therapeutic daytime activities to dependent seniors in the community who are 50+. Allows the caregivers and other family members to have respite during the day.

Caregivers can bring participants to the program, or there is a bus service available. The bus will typically have the participant there by 10:00 a.m. and pick up happens at approximately 3:00 p.m. To book a seat on the bus contact the SMART bus booking line at 780-743-7909. Meals and snacks are provided.

A referral can be made for participants to see an Occupational Therapist, Physical Therapist or Registered Nurse.

Alberta Health Services – Home Care

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Social Work for Home Care and the Continuing Care Unit Contact: Donna Stacey Work 203-108 Wolverine Drive Fort McMurray, Alberta T9H 4Y7 Work Phone: 780-791-6250 Work Phone: Toll Free: 1-855-371-4122 (Continuing Care Access Phone Number) Website: www.albertahealthservices.ca/cc/page13336.aspx
Notes

Home Care helps people who live at home and need support with care after surgery, long-term care, palliative care, and respite services.

A case manager nurse will meet with clients to help decide what service will best support them.

The Continuing Care Access Phone Number has someone available Monday to Friday 8:15 a.m. to 8:00 p.m. and Saturday, Sunday and Holidays 8:15 a.m. to 4:30 p.m.

Most services are covered but there may be charges for services that are not covered by Alberta Health Care Insurance.

Alberta Health Services – Indigenous Health Liaison

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Contact: Tammy Couchie Work 10217 Queen Street Fort McMurray, AB T9H 5S5 Work Phone: 780-793-7371 Website: www.albertahealthservices.ca/info/facility.aspx?id=1011557&service=1069856
Notes

Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:

  • • Assistance navigating the healthcare system;
  • • Referrals to addictions and mental health supports;
  • • Counselling services;
  • • Assessments;
  • • Assisted referrals

The Indigenous Health Travelling Team will be available in different communities on scheduled days.

Alberta Health Services – Indigenous Health Liaison

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Contact: Lorraine Albert
Notes

Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:

  • • Assistance navigating the healthcare system;
  • • Referrals to addictions and mental health supports;
  • • Counselling services;
  • • Assessments;
  • • Assisted referrals.

The Indigenous Health Travelling Team will be available in different communities on scheduled days.

Every 2nd Wednesday:

Anzac Health Centre – 1:00 p.m. – 3:00 p.m.

Fort McMurray First Nations 468 Health Centre –

9:00 a.m. – 12:00 p.m.

Alberta Health Services – Indigenous Health Liaison

Photo of Alberta Health Services – Indigenous Health Liaison
Contact: Lorraine Albert Work 10217 Queen Street Fort McMurray, AB T9H 5S5 Work Phone: 780-793-7371 Website: www.albertahealthservices.ca/info/facility.aspx?id=1011557&service=1069856
Notes

Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:

  • Assistance navigating the healthcare system;
  • Referrals to addictions and mental health supports;
  • Counselling services;
  • Assessments;
  • Assisted referrals.

The Indigenous Health Travelling Team will be available in different communities on scheduled days.

Every 2nd Tuesday:

Conklin Nakewin Community Hall –

10:00 a.m. – 4:00 p.m.

Alberta Health Services – Indigenous Health Liaison

Photo of Alberta Health Services – Indigenous Health Liaison
Contact: Lorraine Albert Work 10217 Queen Street Fort McMurray, AB T9H 5S5 Work Phone: 780-793-7371 Website: www.albertahealthservices.ca/info/facility.aspx?id=1011557&service=1069856
Notes

Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:

  • Assistance navigating the healthcare system;
  • Referrals to addictions and mental health supports;
  • Counselling services;
  • Assessments;
  • Assisted referrals.

The Indigenous Health Travelling Team will be available in different communities on scheduled days.

Every 2nd Thursday:

Fort Chipewyan location varies, contact Lorraine to determine weekly location – 8:00 a.m. – 4:00 p.m.

Alberta Health Services – Mental Health Walk In Clinic

Photo of Alberta Health Services – Mental Health Walk In Clinic
Work 10217 Queen Street Fort McMurray, AB T9H 5S5 Work Phone: 780-793-8360 Website: www.albertahealthservices.ca/info/facility.aspx?id=1024502&service=1009754
Notes

A short-term counselling service to help people make changes in their lives.

The focus of counselling is to help people make changes in their lives by learning what their strengths are and using them.

Reasons for needing this support can include stress, grieving, parenting, relationships, depression and anxiety.

Confidential counselling sessions are 50 minutes.

Referrals can be made to other medical professionals as needed.

Alberta Health Services- Public Health

Photo of Alberta Health Services- Public Health
Work Conklin Nakewin Community Hall Work Phone: 780-559-2011 – Booking Phone Number for Immunizations Work Phone: 780-791-6247 Booking Phone Number for Immunizations
Notes

Visits Conklin twice per month 11:00 a.m. – 2:00 p.m.

 

Call in advance to book any request for immunizations. Will accept walk-in requests. Visits Conklin twice per month.

Immunizations are provided such as: Tetanus, Pneumococcal, Influenza during the flu season, and the Shingles vaccine (Shingles vaccine is provided on a pre-booking basis and there is a charge to receive this vaccine)

Provides guidance and referrals to clients who are seeking a service within the health care system that is not offered through Public Health.

Alberta Health Services-Continuing Care Hospital 4th Floor

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Contact: Denise Wilkinson Work 7 Hospital Street Fort McMurray, Alberta T9H 1P2 Work Phone: 780-791-6251 Website: www.albertahealthservices.ca/facilities.asp
Notes

Regular activities for long-term care patients throughout the week.

Families may attend any activity with their loved one who are at long-term care.

There is one community respite bed available. For admission criteria and availability contact Denise.

Alberta Health Services: Addiction and Mental Health

Photo of Alberta Health Services: Addiction and Mental Health
Contact: Ater Deng Work 10217 Queen Street Fort McMurray, AB T9H 5S5 Work Phone: 1-866-332-2322 (24-hour helpline) Work Phone: 780-793-8360 (Ater Deng) Website: www.albertahealthservices.ca.amh.asp
Notes

Addiction treatment, prevention, and information available to those in the community having difficulty with alcohol, drugs, tobacco, and/or gambling.

Addiction counsellors are available to provide supports for those concerned with one’s own addiction or with a loved one’s substance use or gambling. Counsellors provide assessment, treatment, one on one counselling, referral to treatment facilities, groups, and educational presentations. Group Session:

  • Adult Information Series:

Thursdays 3:00 p.m. – 4:00 p.m. (Drop-in or pre-register)

  • Relapse Prevention Group:

Tuesdays 2:00 p.m. – 4:00 p.m. (referral is required from an addiction counsellor)

Seniors can call Ater for more information on receiving individual counselling sessions or group sessions.

Alberta Health Services: Diagnostic Imaging Services

Photo of Alberta Health Services: Diagnostic Imaging Services
Work 7 Hospital Street Fort McMurray, AB T9H 1P2 Work Phone: 780-791-6161 (press 3)
Notes

All diagnostic imaging requests require a referral from your family physician or authorized healthcare practitioner.

Call 24-48 hours after the referral is made to book your appointment.

Diagnostic Imaging includes: X-Rays, ultrasounds, MRI’s, CT scans, nuclear medicine scans, mammograms, fluoroscopies, bone density tests, and some heart tests.

Alberta Health Services: Physical Therapy and Occupational Therapy Services

Photo of Alberta Health Services: Physical Therapy and Occupational Therapy Services
Work 7 Hospital Street Fort McMurray, AB T9H 1P2 Work Phone: 780-791-6016 Website: www.albertahealthservices.ca
Notes

Waiting period for an appointment is dependent on the resources that are available on-site, as well as triage priority.

Assess and use exercises to treat pain and arthritis, work- related and traumatic injuries, lung and heart conditions, cancer, stroke, spinal cord issues, and Parkinson’s Disease.

Call to book an appointment.

Alberta Health Services: Public Health

Photo of Alberta Health Services: Public Health
Work Anzac Community Hall 4 Christina Drive, Anzac, AB T0P 1J0 Home Phone: 780-791-6247 Booking Phone Number for Immunizations
Notes

Visits Anzac twice per month 11:00 a.m. – 2:00 p.m.

Call in advance to book any request for immunizations. Will accept walk-in requests. Visits Anzac twice per month.

Immunizations are provided such as: Tetanus, Pneumococcal, Influenza during the flu season, and the Shingles vaccine (Shingles vaccine is provided on a pre-booking basis and there is a charge to receive this vaccine)

Provides guidance and referrals to clients who are seeking a service within the health care system that is not offered through Public Health.

Alberta Health Services: Public Health Promotion

Photo of Alberta Health Services: Public Health Promotion
Contact: Carolyn Evancio Work 113 Thickwood Blvd. Fort McMurray AB T9H 5E5 Work Phone: 780-714-5637 Website: www.albertahealthservices.ca
Notes

Provides services, programs and support to seniors to enable them to live as healthy and independently as possible. This includes presentations and resources on healthy living including benefits of active living, disease and cancer prevention, injury prevention, and tobacco and substance cessation.

Walk On Program: A free walking program, in collaboration with St. Aidan’s, Alzheimer’s Society, and MacDonald Island, for seniors on the upper level track at MacDonald Island to encourage seniors to be active and connect with others in the community. Contact Carolyn for more information.

Carpet Bowling: A free program offered for Seniors 55+ at MacDonald Island Park in the Nexen Energy Fieldhouse. No registration is required. Partnered with St. Aidan’s Society, MacDonald Island Park and Alzheimer’s Society.

Alberta Health Services: Social Work Home Care/ Continuing Care Unit

Photo of Alberta Health Services: Social Work Home Care/ Continuing Care Unit
Contact: Matthew MacIntosh Work 7 Hospital Street Fort McMurray, AB T9H 1P2 Work Phone: 780-788-1309 Website: https://www.albertahealthservices.ca/cc/Page15328.aspx
Notes

The Home Care/Continuing Care Social Worker provides a range of generalist social work services to clients and their families, including, but not limited to:

Assessing client/family resource based needs related to finances, housing, transportation, employment, immigration and diversity services, and other relevant resources.
Referral to specialized resources and programs (diabetic programs, addictions treatment and mental health counselling services).

Psychosocial support and crisis intervention to clients and families during periods of crisis, vulnerability, and transition.
Supportive and adjustment counselling during periods of bereavement, new medical diagnosis, adjustment to chronic illness, caregiver support, end of life planning, coping, family stress, and life transitions.

Advocate for client/family centered care, and resources.
Liaise/collaborate with community supports to enhance client/family care.